DOTQS is backed by the expertise of a group of leading professionals in structural steel, CQEs, CQAs, CWIs, PEs, and CEs. Our team members serve on key code committees, attend industry meetings and work with some of the top engineers and consultants in our field.
Knowledge With Integrity
DOTQS auditors and technical experts have achieved the following qualifications and certifications: AWS Certified Weld Inspectors; ASQ Certified Quality Auditors; ASNT SNT TC-1A company Level II NDE technicians; a civil engineer and a Professional Bridge Engineer. DOTQS auditors and technical personnel actively serve on key code committees, attend industry meetings and maintain professional contacts with some of the most valuable engineers and consultants in our field. We call on these resources without hesitation when the needs arise in our client’s work.</span
Audits With Integrity
Audits are conducted by experienced quality professionals who carry both technical and quality system certification credentials. Our credentials are supported by the American Society for Quality and we employ internal training to assure our staff is knowledgeable with code or industry changes. Our approach is a “deep dive” audit with very detailed reporting and defined plans for correction and corrective action on NCRs found. It is preceded by a through quality manual/procedures review, but as you know it is implementation that is the more predictive indicator of product quality. The scope covers certification standards at a minimum, State specifications and special provisions, industry code requirements, and also samples execution of transportation agencies’ contracts in progress. We are often looking at product and applied processes on 4-7 other State projects during our assessments.
DOTQS produces detailed reports that contain understandable objective evidence to support observations. The report provides a means of”seeing and hearing” what was observed during the audit, which enables you to make better decisions about suppliers, and which enhances confidence in supplier selection. In addition, the effectiveness of the supplier’s quality system is documented for future reference.
Relationships With Integrity
A long-term solution: The fabricate-inspect-fix cycle is a loop that is repeated too often from project to project. In contrast, DOTQS can help your agency create an ongoing, sustainable, and expanding ecosystem of qualified suppliers who can consistently deliver without the delays and cost overruns associated with poor quality. Flexible: Once supplier problems are identified, DOTQS can document the issue, direct corrections or implement solutions, depending on the project owner’s preference.
Certification with Integrity
DOTQS is dedicated to providing impartial audit services. DOTQS staff monitors, records, and responds to threats of impartiality and conflicts of interest with the guidance of an independent Governing Committee to ensure the service our customers receives is clear, focused, untainted. That kind of integrity is rare. That kind of integrity is valuable.
Download DOTQS Policies
Appeals and Complaints
We take your feedback seriously. To file a complaint or appeal or to contact us with any questions please email email@example.com or call 312-285-5344.
Download the Appeals Process Flowchart and Complaints Process Flowchart to learn more.
*DOTQS complies with impartiality requirements through accreditation by ANSI in accordance with ISO/IEC Guide 65 requirements
**DOT Quality Services DOTQS performs public training, conducts assessments to industry standards, and grants accredited certification to ISO 3834. The revenue generated from those services support the organization during the process of becoming a certification body and will keep DOTQS as a viable company regardless of the financial success of accredited certification services. DOTQS does not consult.